Comments on: Owning up http://warpspire.com/tipsresources/marketing/owning-up/ my god, it's full of stars Tue, 18 Nov 2008 15:06:19 +0000 http://wordpress.org/?v=2.5.1 By: Standards for Life by Natalie Jost » My Dream Host http://warpspire.com/tipsresources/marketing/owning-up/#comment-94986 Standards for Life by Natalie Jost » My Dream Host Tue, 01 Apr 2008 16:14:20 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-94986 <p>[...] been following somewhat the trail of fury following TextDrive and Dreamhost around and I can’t help feeling two things: sadness for my friends who have [...]</p> [...] been following somewhat the trail of fury following TextDrive and Dreamhost around and I can’t help feeling two things: sadness for my friends who have [...]

]]> By: kaiser http://warpspire.com/tipsresources/marketing/owning-up/#comment-15949 kaiser Sun, 04 Feb 2007 14:28:30 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-15949 <p>i know exactly how you feel. i'm looking into a new host now actually. the last 4 weeks have been so shitty with service. sigh. </p> <p>i wish textdrive lived up to its hype. (i wish rails did to, but that's another story.)</p> i know exactly how you feel. i’m looking into a new host now actually. the last 4 weeks have been so shitty with service. sigh.

i wish textdrive lived up to its hype. (i wish rails did to, but that’s another story.)

]]> By: Scott Mackenzie http://warpspire.com/tipsresources/marketing/owning-up/#comment-2788 Scott Mackenzie Wed, 09 Aug 2006 04:47:11 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-2788 <p>I tried out TextDrive and gave up on it within a week. This isn't a 'bag TextDrive ' comment, but ever since day 1 it didn't feel like I’d really signed up for something worthwhile. I too was under the impression it was 'the best' Rails host and that everything would be super efficient and easy to get going... this wasn't the really the case. I’m not sysadmin savvy and therefore found it a little hard to get going. </p> <p>So I signed up for Dreamhost and haven’t looked back. I you compare what you get and how much it costs, it’s an easy winner.</p> I tried out TextDrive and gave up on it within a week. This isn’t a ‘bag TextDrive ‘ comment, but ever since day 1 it didn’t feel like I’d really signed up for something worthwhile. I too was under the impression it was ‘the best’ Rails host and that everything would be super efficient and easy to get going… this wasn’t the really the case. I’m not sysadmin savvy and therefore found it a little hard to get going.

So I signed up for Dreamhost and haven’t looked back. I you compare what you get and how much it costs, it’s an easy winner.

]]> By: Michael Egan http://warpspire.com/tipsresources/marketing/owning-up/#comment-2620 Michael Egan Sat, 05 Aug 2006 18:51:38 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-2620 <p>I've also been on Dreamhost for just over a year. I've had my share of minor problems but even in the middle of these serious outages I was impressed with both the response time and response quality the tech support team gave me.</p> <p>Even with their transparency I'm not sure if I would trust them with a client whose business needs 100% up time - but for all my personal and hobbyist needs I'm definitely happy.</p> I’ve also been on Dreamhost for just over a year. I’ve had my share of minor problems but even in the middle of these serious outages I was impressed with both the response time and response quality the tech support team gave me.

Even with their transparency I’m not sure if I would trust them with a client whose business needs 100% up time - but for all my personal and hobbyist needs I’m definitely happy.

]]> By: Nick http://warpspire.com/tipsresources/marketing/owning-up/#comment-2602 Nick Fri, 04 Aug 2006 00:39:49 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-2602 <p>I'm a Dreamhost customer and have been for over a year and a half now. This recent outage was pretty long and pretty annoying, but I read their blogpost the same way you did.</p> <p>I was satisified by the explanation, pacified by the fact that they admitted mistakes, and happy to continue hosting with them.</p> I’m a Dreamhost customer and have been for over a year and a half now. This recent outage was pretty long and pretty annoying, but I read their blogpost the same way you did.

I was satisified by the explanation, pacified by the fact that they admitted mistakes, and happy to continue hosting with them.

]]> By: Aaron http://warpspire.com/tipsresources/marketing/owning-up/#comment-2595 Aaron Thu, 03 Aug 2006 15:53:11 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-2595 <p>I felt the same way a couple months ago about TxD. I was one of the first to sign up and ended up on Barclay, been there up until 2 months ago when I decided to venture out to another host. That other host costed more and provided a much lower level of service than I was used to at TxD, which is why I decided to re-instate my account. This time I popped for the higher-end business account, but even their business servers are a little on the slow side.</p> <p>This is why I am waiting for them to lower the price point on their new container hosting. Garunteed resources, no noisy neighbors to screw my site over, and I'm in control of pretty much everything on my account. Hopefully the cheaper containers come sooner rather than later, but TxD's service is the primary reason I am still with them.</p> I felt the same way a couple months ago about TxD. I was one of the first to sign up and ended up on Barclay, been there up until 2 months ago when I decided to venture out to another host. That other host costed more and provided a much lower level of service than I was used to at TxD, which is why I decided to re-instate my account. This time I popped for the higher-end business account, but even their business servers are a little on the slow side.

This is why I am waiting for them to lower the price point on their new container hosting. Garunteed resources, no noisy neighbors to screw my site over, and I’m in control of pretty much everything on my account. Hopefully the cheaper containers come sooner rather than later, but TxD’s service is the primary reason I am still with them.

]]> By: MalContent » Blog Archive » Hosting Problems and how to (not) deal with them. http://warpspire.com/tipsresources/marketing/owning-up/#comment-2594 MalContent » Blog Archive » Hosting Problems and how to (not) deal with them. Thu, 03 Aug 2006 15:49:07 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-2594 <p>[...] Kyle Neath, creator of this blog’s WordPress theme, has a great post about recent uptime woes at TextDrive and Dreamhost and the differences in the way they handled telling their customers. [...]</p> [...] Kyle Neath, creator of this blog’s WordPress theme, has a great post about recent uptime woes at TextDrive and Dreamhost and the differences in the way they handled telling their customers. [...]

]]> By: Dan http://warpspire.com/tipsresources/marketing/owning-up/#comment-2587 Dan Thu, 03 Aug 2006 08:52:16 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-2587 <p>I have no personal experiences with either companies, and will probably never have the use for it... When doing business like this - Its all about attitude...</p> <p>I wont judge one company over the other... But respect to dreamhost for the blogpost, <a href="http://blog.dreamhost.com/2006/08/01/anatomy-of-an-ongoing-disaster/" rel="nofollow">Anatomy of a(n ongoing) Disaster..</a> - Im impressed, this would be the one thing that would make me choose dreamhost in favour of any other hosting company its class...</p> I have no personal experiences with either companies, and will probably never have the use for it… When doing business like this - Its all about attitude…

I wont judge one company over the other… But respect to dreamhost for the blogpost, Anatomy of a(n ongoing) Disaster.. - Im impressed, this would be the one thing that would make me choose dreamhost in favour of any other hosting company its class…

]]> By: franky http://warpspire.com/tipsresources/marketing/owning-up/#comment-2580 franky Thu, 03 Aug 2006 00:19:58 +0000 http://warpspire.com/journal/marketing/owning-up/#comment-2580 <p>I loved the comparison with Steve Jobs, because little by little DH indeed reaches almost the same effect with their blog. Didn't DH also manage it to get cheered for overselling? Besides that their argument for overselling all were valid, but until that day I had never seen any major hoster publicly admit (well yeah) and argument why they oversell.</p> I loved the comparison with Steve Jobs, because little by little DH indeed reaches almost the same effect with their blog. Didn’t DH also manage it to get cheered for overselling? Besides that their argument for overselling all were valid, but until that day I had never seen any major hoster publicly admit (well yeah) and argument why they oversell.

]]>