dude though, if you can’t respond to JIRA’s emails you haven’t got it set up properly. JIRA has had email comment, issue and attachment creation capability from way back (I found the POPService in the first JIRA cvs check-in back in 2002) and it has supported IMAP as well for a few years: http://jira.atlassian.com/browse/JRA-1862

Trac is used primarily as a GUI for source control, with a basic wiki and bug tracking system attached. It’s not the same thing at all.

If you look and read, you’ll find that the primary function of Trac is issue tracking and project management.

You’re going to need a hell of a lot more than $10/month in server costs to run Trac from my experience.

Hosting is free as well, and not just for OSS (see - http://trac.edgewall.org/wiki/CommercialServices). DevjaVu.com even has ninjas! ;)

There are also commercial options that I didn’t bother to investigate.

Craig

Also keep in mind that while Trac is “free” it is banned on almost all shared hosting environments due to the extremely high load caused by the software. You’re going to need a hell of a lot more than $10/month in server costs to run Trac from my experience.

I think systems like Trac have their place, but they most certainly can’t be compared to Lighthouse.

Why not? It matches your description of Lighthouse exactly.

Plus, the trial is free for 30-days… what’s the hold up? Worst case is you lose $0.

The worst case scenario is I lose my data. This is often the leverage hosting companies use when I want to leave.

And for the record, I find a lot of value in Lighthouse. I think systems like Trac have their place, but they most certainly can’t be compared to Lighthouse. Plus, the trial is free for 30-days… what’s the hold up? Worst case is you lose $0.

Ben: LH works fine in Safari. On your problems with the sign up form, both are valid and both of them will be fixed by our army of ninjas asap.

As far as it offers nothing more, different strokes for different folks, but we’re not in the business of competing on more features. We’ll add in the features that are needed to meet the needs of our goals with Lighthouse and that help us get the job done. Basecamp does what it does just fine, we’re not looking to do what it does.

Thanks for the comments.

Let us know when it’s more than just a facelift of trac (not to mention hosted and with fewer features).